Site Regulations

The privacy policy describes the principles by which we process information about you, including personal data and cookies.

  1. General Information
    • This policy applies to the website www, operating under the URL: lamiacasa.pl.
    • The operator of the website and the data controller is:
      ECO-TER sp. z o.o., Cementowa 3a, 10‑429 Olsztyn.
    • Contact email: emilia.kulmaczewska@lamiacasa.pl
    • The operator is the controller of your personal data with respect to the data voluntarily provided on the Website.
    • The Website uses personal data for the following purposes:
      • Managing the newsletter
      • Managing the comments system
      • Handling inquiries via form
      • Presenting offers or information
    • The Website collects information about users and their behavior as follows:
      • Through data voluntarily submitted via forms, which are entered into the Operator’s systems
      • By storing cookie files (“cookies”) on end-user devices
  2. Selected Data Protection Methods Used by the Operator
    • Login and data entry points are protected via SSL encryption. Thus, personal and login data entered on the site are encrypted on the user’s computer and can be read only on the target server.
    • Personal data stored in databases are encrypted so that only the Operator holding the key can decrypt them. This protects data in case of database theft.
    • The Operator periodically changes administrative passwords.
    • Regular backups are performed for data protection.
    • Regular updates of all software used for personal data processing (including programming components).
  3. Hosting
    • The site is technically hosted on the Operator’s servers: Artneo
    • The hosting company logs technical data at the server level, which may include:
      • URLs of requested resources (pages, files)
      • Request arrival time
      • Response time
      • Client station name (via HTTP protocol)
      • HTTP transaction error data
      • Referer URL when users arrive via external links
      • Browser information
      • IP address
      • Diagnostic data from self-service processes
      • Email handling information (sent and received)
  4. Your Rights and Additional Information on Data Usage
    • The Administrator may transfer your personal data to other recipients when necessary to fulfill a contract with you or regulatory obligations. These may include:
      • The hosting company (under data processing agreements)
      • Authorized employees and collaborators for website operation
      • Marketing service providers for the Administrator
    • Your personal data will be processed only as long as necessary for the purposes defined by separate regulations (e.g., accounting). Marketing data will not be processed for longer than 3 years.
    • You have the right to request the Administrator for:
      • Access to your personal data
      • Rectification
      • Deletion
      • Restriction of processing
      • Data portability
    • You also have the right to object (under section 3.2) to processing based on the Administrator’s legitimate interests (including profiling), unless there are overriding legal grounds.
    • You may file a complaint with the Chairman of the Polish Data Protection Authority (ul. Stawki 2, 00‑193 Warsaw).
    • Providing personal data is voluntary but necessary for site operation.
    • Automated decision-making, including profiling, may occur for service provision and direct marketing, based on your consent.
    • Personal data is not transferred to third countries, i.e., it is not sent outside the European Union.
  5. Form Information
    • The Website collects voluntarily provided data via forms, including personal data if submitted.
    • The site may record connection parameters (time stamp, IP address)
    • In some cases, email addresses may appear in form URLs to link forms with users.
    • Data from forms are processed for their specific purposes, such as service requests, commercial contact, or registration.
  6. Administrator Logs
    • User behavior data on the site may be logged and used for site administration.
  7. Key Marketing Techniques
    • Google Analytics is used for analyzing user traffic. No personal data is transferred, only anonymized data based on cookies.
    • Remarketing allows ad targeting based on site behavior. No personal data is transferred; only cookies are used.
    • Facebook Pixel is used; Facebook learns when a registered user visits the site. No additional personal data is shared by the Operator. Cookies are used.
    • Heatmaps and session recordings are used for behavior analysis. Data are anonymized before being sent to service providers; no personal data like passwords are recorded.
    • Automated messaging may be triggered (e.g., sending emails after visiting certain pages), but only if you have agreed to receive commercial correspondence.
  8. Cookie Information
    • The Website uses cookies.
    • Text files stored on the user’s device, containing the domain, storage duration, and unique number. Operator places and accesses these cookies.
    • The entity that places cookies on the end device of the Website User and obtains access to them is the Website operator.
    • Cookies are used for:
      • Maintaining user sessions after login
      • Supporting marketing features described above
    • Two types of cookies are used: session (temporary) and persistent (stored until expiration or deletion).
    • Browsers typically allow cookies by default. You can change settings to delete or block them, but this may affect site functionality.
    • Third parties like Google and Facebook may also place cookies via the site.
    • If you do not want to receive cookies, change your browser settings, but disabling essential cookies may hinder or prevent site use.
  9. Cookie Information
    • If you do not want to receive cookies, change your browser settings, but disabling essential cookies may hinder or prevent site use.
    • Browser-specific cookie management instructions:
    • Urządzenia mobilne: